Shipping policy

**Shipping Policy for Velvet Glow Accessories**

Thank you for shopping with Velvet Glow Accessories. We are committed to delivering your items quickly, safely, and efficiently.

**Order Processing Time**

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. Processing times may be extended during high-demand periods.

**Shipping Rates & Delivery Time**

Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery time is typically 5–12 business days depending on the destination.

**Shipment Confirmation & Tracking**

Once your order has been shipped, you will receive a confirmation email with tracking information. Tracking details will be active within 24–48 hours.

**Customs, Duties, and Taxes**

Velvet Glow Accessories is not responsible for any customs duties or taxes applied to your order. These charges are the responsibility of the customer.

**Lost or Damaged Items**

Velvet Glow Accessories is not liable for products lost or damaged during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim. Please keep all packaging materials and damaged goods.

**Contact Information**

If you have any questions about shipping or your order, please contact us:

Email: [BatalaRoettger@gmail.com](mailto:BatalaRoettger@gmail.com)

Phone: 6599467038

Address: （Street Address, City, State, ZIP Code）